Privacy Policy
Effective Date: 1st June 2018
Company: IDOS India Pvt. Ltd.
Product Covered: Digital CFO SaaS (www.digitalcfo.in) IDOS India Pvt. Ltd. (“IDOS”, “we”, “our”, or “us”) respects your privacy and is committed to protecting any personal and business information that you provide while using our software product Digital CFO (“Product” or “Digital CFO”) and associated services. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Scope and Application
This Privacy Policy applies to all users of the Digital CFO software, whether accessed via web, mobile, API, or any other platform provided by IDOS. It covers all information collected through the use of the Product and associated support services.
2. Information We Collect
We may collect and process the following types of information:
a. User-Provided Information
Name, email address, phone number, organization name
Login credentials
Billing and payment information
b. Business and Financial Data
Transactional and accounting data entered by users into Digital CFO
Uploaded invoices, purchase orders, bank statements, and tax-related documents
Names and identifiers of customers, vendors, employees, etc.
c. Usage and Technical Data
IP address, browser type, device identifiers
Log data about how and when the product is used
Cookies and similar tracking technologies
3. Purpose of Data Collection
We collect and use data for the following purposes:
To provide, maintain, and improve Digital CFO
To enable accurate accounting, reporting, and financial management
To provide customer support and respond to queries
To send technical updates, security alerts, and administrative messages
To meet legal, regulatory, and compliance obligations
4. Data Confidentiality and Security
IDOS implements industry-standard security measures to protect your data, including:End-to-end encryption for data transmissionRole-based access controls and multi-factor authenticationData storage in secure servers hosted on Microsoft Azure / GoogleImmutable audit trails and logsAccess to data is strictly limited to authorized personnel who are bound by confidentiality obligations.
5. Sharing of Information
IDOS does not sell, rent, or lease user data to third parties.
We may share information only in the following cases:
With service providers bound by confidentiality and data protection obligations
With regulatory or legal authorities as mandated under law
With your explicit consent, where applicable
6. Data Retention
We retain user data for as long as required to provide the service and comply with legal obligations. Upon termination of service, data may be retained for a limited period as required by law or as per client request, after which it will be securely deleted.
7. User Rights
You have the right to:
Access the data we hold about you
Request correction or deletion of your personal data (unless required by law)Withdraw consent for non-essential data processing
Lodge a complaint with a data protection authority if you believe your rights are violated
8. Cookies and Tracking
Digital CFO uses cookies for authentication, session management, and analytics. You can control cookies through your browser settings, but disabling them may affect functionality.
9. Third-Party Integrations
Digital CFO may integrate with third-party services (e.g., GSTN, banks, TDS filing portals). Use of these services is governed by their respective privacy policies. IDOS is not responsible for how third-party providers handle your data.
10. Policy Updates
We may update this Privacy Policy from time to time. We will notify users of material changes through the platform or via email. Continued use of the platform after changes constitutes acceptance of the updated policy.
