Microsoft Azure’s infrastructure on which IDOS is hosted is designed from facility to applications for hosting millions of customers simultaneously, and it provides a trustworthy foundation upon which businesses can meet their security requirements. Further, Azure facilitates multiple configurable security variants with control function. This enables organisations to select need-based security features.
At the option of the customers and subject to conditions, IDOS would be able to host the application on other trusted, secure and scalable cloud infrastructures.
IDOS by default denies access to customer data to operations and support personnel. When access to data related to a support case is granted, it is only granted using a just-in-time model using policies that are audited and we grant the least privilege that is required to complete the support task and audit of such access is conducted and a log maintained for every such support task. Prior written request and approval of the customer is mandatory even for taking up and managing the support task.
